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Check our interactive map to see if there are any known incidents in your area affecting your water supply.

You can even use this to get free updates on supply interruptions via text and email, so you're always in the know.

There are currently 6 ongoing interruptions to our network.
Service updates
Select a postcode to view the latest information
RG42 5LA

RED ROSE, BINFIELD, BRACKNELL, BERKSHIRE
Updated: 21/11/2024 - 13:49

We're really sorry to those of you who are experiencing low water pressure at the moment. We're currently working to fix a burst water main, but we have managed to re-route some of the water in our network which means most customers should have their supplies returned. In the meantime we are awaiting assistance on a third party in order to safely complete our works. As soon as the repairs have been completed, your water will return to normal. We can't say just yet how long this will take but please rest assured we're doing everything we can to get you back up and running as soon as possible.

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CT5 3ER

RADFALL ROAD, WHITSTABLE, KENT
Updated: 21/11/2024 - 13:15

We currently have a power outage at our site which means we are unable to pump the water. You may therefore be experiencing no water or low water pressure. We would like to apologise for any inconvenience caused and reassure customers that we are working hard to fix the issue as quickly as possible. If you would like further updates via text or email please click on the links and an automatic update will be sent to you.

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TN33 0EP

MOUNT STREET, BATTLE, EAST SUSSEX
Updated: 21/11/2024 - 12:53

We're really sorry to those of you who have no water or low water pressure. We are looking into the cause as a priority. Please be assured that we are working as quickly as possible to get your supply back up and running as soon as we can.

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TN17 2LU

FOLLY HILL, CRANBROOK, KENT
Updated: 21/11/2024 - 12:47

We're really sorry to those of you who are experiencing low water pressure or no water at the moment. This has been caused by a burst main which we are trying to fix as quickly as we can. As soon as the repairs have been completed, your water will return to normal. To allow for the safe repair of the burst pipe, a road closure will also need to be put in place before we can start work, we would like to apologise for any inconvenience this may cause. We can't say just yet how long this will take but please rest assured we're doing everything we can to get you back up and running as soon as possible.

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TN27 0RY

DOWLE STREET, PLUCKLEY, ASHFORD, KENT
Updated: 21/11/2024 - 12:40

We're really sorry to those of you who are experiencing low water pressure or no water and that we were unable to give prior warning. The reason is due to unexpected emergency repairs we need to make to the network. Thank you for your patience and understanding. As soon as the repairs have been completed, your water will return to normal. We can't say just yet exactly how long this will take but please rest assured we're doing everything we can to get you back up and running as soon as possible.

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GU32 2HR

TILMORE ROAD, PETERSFIELD, HAMPSHIRE
Updated: 21/11/2024 - 6:50

Due to complications with the repair, further planning is required before permanent repairs to the burst water main can be carried out. Supplies have been restored to customers and you should now see your taps flowing as normal. However in order to complete a permanent repair the water main may need to be turned off again at a later date date. We apologise for any inconvenience this may cause. Once again, we're really sorry about the disruption. You can get updates via SMS or email by clicking on the links .

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