As part of an ongoing programme to improve our water network, we are undertaking a scheme to reinforce the existing water mains within Elstead village.

This involves installing approximately 280 metres of new water main in Thursley Road and 790 metres in Milford Road.

We held a customer information event about this project on Thursday 5 August. A copy of the presentation can be found here(opens in a new tab).

Map of milford road, elstead

To keep the public and our workforce safe, there will be a series of temporary traffic lights in place for the duration of the works. Access to homes and businesses will be maintained at all times. However, our workforce will liaise with you if access is to be restricted at any time.

Work started on 6 September 2021 and it is expected to take approximately 22 weeks to complete. Works will commence within Milford Road and upon completion of that section our workforce will move straight into Thursley Road.

Map of Thursley Road, Elstead

If you have any concerns during the work, the staff on site will be happy to speak with you. If you would like to speak to South East Water direct please call our Customer Technical Centre on 0333 000 1100(opens in a new tab).

We’re really sorry for disruption caused and would like to thank residents for their understanding while we carry out this vital work.

Project updates

25 March 2022

All of the new pipe has now been installed in Thursley Road and is already pumping water to customer taps.

The temporary traffic lights have been removed and we're really sorry for any inconvenience they caused.

15 March 2022

More than 90 per cent of the new pipe in Thursley Road has now been installed, meaning there is less than 30 metres remaining to install.

Once the pipe is laid, the next step will be to test and chlorinate the new water main. This is the process we go through to ensure our top-quality drinking water can be pumped through it.

28 February 2022

More than 180 metres of pipe has been installed in Thursley Road, meaning there is approximately 100 metres left to install in the area.

15 February 2022

We’re continuing to lay new water main along Thursley Road where more than 100 metres of pipe has been installed so far.

Temporary traffic lights are in operation to protect motorists from our working area and we’re really sorry for any disruption this may be causing.

25 January 2022

We’re delighted to report the first phase of our ongoing project to improve the water network in your area is nearing completion.

All of the new pipe has been laid in Milford Road, Elstead and from tomorrow our construction team will be moving to Thursley Road.

Work will start close to the junction of Westbrook Hill and temporary, two-way traffic lights will be in place to keep our team and the community safe.

Once the site has been set up, we will begin installing approximately 280 metres of pipe in Thursley Road which will help increase the capacity of our existing network.

We’re very sorry for any disruption these works may cause and are grateful for the community’s continued patience.

10 January 2021

Work has now resumed following a short break over the festive period. Our workforce is continuing to install new pipe along Milford Road and temporary traffic lights are in place to keep our working area safe.

More than 700 metres of pipe has been installed along Milford Road so far. Once all pipe has been installed in the area our workforce will move on to Thursley Road to install the remaining 280 metres of pipe. Temporary traffic lights will once again be in place to keep motorists and pedestrians safe.

Thank you for your continued patience while we carry out this vital work.

19 October 2021

We've continued to make good progress laying new pipe in Milford Road. Our workforce has installed more than 165 metres of water main so far. Temporary traffic lights are in operation to protect the public and we are very sorry for any disruption these may cause.

27 September 2021

Our workforce has started installing the new pipe and 75 metres has been laid so far. We have also carried out the first connection to our existing water network.

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