What to do if you are experiencing problems:
No water or low pressure:
If you turn on the tap and have no water or low pressure, this can be caused by a number of factors, including work that we may be carrying out in your area. Please keep checking this website as we'll update you on progress on any incidents that may be affecting your property.
You may experience discoloured water following a burst water main as the change in water pressure can disturb harmless deposits such as iron or chalk within the pipe.
If you have discoloured water, run the tap nearest to the supply pipe which enters your house (normally in the kitchen) until the water becomes clear. If the water does not clear after 30 minutes please contact us.