Water connections

Our network has 14,500 kilometres of water mains which transport drinking water from our treatment works to your homes.

Pipework explained:

Find out about the water pipes supplying your property and what your responsibilities are. You may wish to find out more about your pipework, or make a new connection to a new building, extension or outbuilding.

New connections:

We can help you get a new water connection to supply your home, an extension or outbuilding.

If you have a shared supply with your neighbour you may also wish to separate the supply and have a direct connection to our water network.

We offer advice on the costs, scope of work and water regulations and will ensure your new connection is set up correctly and efficiently for our billing records.


Find out more:

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Need a new water connection? See our online guide

Find out more