Difficulty in paying your bill?
If you are facing difficulty in paying you bill, the key is to talk to us. While we cannot pay the bill for you we can, where possible, try to find flexible terms to help you.
There are options available to customers who experience difficulty paying their water bill so contact us as soon as possible to discuss which options could be suitable for you.
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If you have had a meter fitted as part of the Customer Metering Programme and you think your bills may go up then the Phase in Option or Support Tariff could help.
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