If you've been granted power of attorney over someone else's account, please call our customer services team on 0333 000 0001. Lines are open weekdays 8am-7pm and Saturdays 8am-1pm.
Alternatively, please click here to send us an email.
What you'll need before you get in touch:
• Details of the current account holder, including their address and customer reference number
• Details of the person dealing with the estate, i.e. family member or solicitor
• The status of the property