Latest update: 03 October 2014
As part of the process to set future water bills, we have produced a number of documents.
These cover the customer-related services we provide to our household and business customers (Retail), and the technical water supply activities we undertake (Wholesale).
View our business plan:
Business plan: supporting evidence:
Producing a business plan of this complexity requires a lot of supporting evidence to be gathered. We are conscious of producing a plan that is concise, clear and robust whilst providing sufficient detail for those who wish to scrutinise our proposals. We have provided this further level of evidence in the form of a number of supporting appendices.
All appendices will provide further clarity around the evidence we have gathered and on which we have based our judgements and decision within this plan.
Please note: Specific documents that support our business plans have restricted access. These documents are commercially sensitive, therefore access has been restricted to those widely recognised Regulators within the water industry or government bodies. Documents with restricted access are not available to members of the public or commercial/third party organisations.
Our Summary plan and three business plan documents contain information on our proposals for the next five years and can be easily accessed below.
Please note: items marked with this symbol are restricted.
To request access to these documents please contact us.
Find out more: