South East Water working to restore supplies in Burgess Hill

Customers in Burgess Hill now have their water supplies returned to normal after a large water main burst yesterday morning.

The section of pipe which burst was in Cromwell Road, but also caused flooding in Newport Road, Fairfield Road and Royal George Road.

Repair crews were on site all day and worked quickly to return supplies to normal. Water was re-routed around the network so most customers had water the morning of the burst. For those customers still without tap supplies, bottled water was available. Teams were also helping more vulnerable customers and those whose homes which were flooded as a result of the burst.

South East Water’s Operations Director Dr Simon Earl said: “We know this incident was distressing for our customers whose homes have been flooded and we are doing all we can to help them.

“At the same time, our repair team worked as quickly as possible to repair the burst pipe and get the last remaining customers’ supplies back to normal. We had an incident response team set up and they were in place until all supplies were restored.

“The damaged pipe has now been repaired, however there will still be some work on site while we reinstate the road.

“This reinstatement can take around five days but we are hoping to have the road opened sooner.

“We would like to thank our customers for their patience and apologies for the disruption caused by this emergency.”

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