Current incidents:
Where: PUNNETS TOWN/ HEATHFIELD AREA - TN21
Issue: Network latest - Water Supply Issue
Latest update: 07:23pm 21 January 2017
Current status: Water Supply Issue

Customers in this area may be experiencing no water or low water pressure .

We are sorry for any inconvenience caused, and can assure you that we are doing all we can to fix the issue as quickly as possible. We will update you as soon as we have more information.


Recent incidents:
Where: STARMEAD DRIVE, WOKINGHAM, BERKSHIRE, RG40 2HX
Issue: Network latest - Completed works
Latest update: 07:23pm 21 January 2017
Current status: Completed works

Our team on site have now completed the repair to the water main and we are pleased to report that you should now have your water supply restored.

However, if you are experiencing discolouration or cloudy water please do not worry as neither of these are harmful. Discoloration is when small particles of iron which are within the mains and disturbed during interruptions and cloudy water can happen if air becomes trapped in the mains.

Should you experience either of these problems, please run the water from your cold kitchen tap until the water is clear.

We are sorry for any inconvenience this incident might have caused you and thank you for your patience.



What to do if you're experiencing problems:

No water or low pressure:
If you turn on the tap and have no water or low pressure, this can be caused by a number of factors, including work that we may be carrying out in your area. Please keep checking this website as we'll update you on progress on any incidents that may be affecting your property.

Discoloured water:
You may experience discoloured water, for example following a burst water main, as changes in water pressure can disturb harmless deposits such as iron or chalk within the pipe.

If you have discoloured water, run the tap nearest to the supply pipe which enters your house (normally in the kitchen) until the water becomes clear. If the water doesn't clear after 30 minutes please contact us.

Contact us with water supply queries

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