What if I can't have a meter?

It may not be practical for us to fit a meter at your property.

This may be because the pipework at your property is complex or because there isn’t a suitable location.

In these circumstances we will inform you that we have been unable to fit the meter and will offer you the option of paying by Assessed Charge instead.

Assessed Charges are based on the number of bedrooms at the property, and only apply where we have tried to install a meter but have been unable to do so.

Customers living alone can also apply for our Single Occupier Assessed Charge. To find out more, click here.

How well did this answer your question?
Please click the stars above to rate this answer from 1 (worst) to 5 (best)
Comment on this answer
(please do not use this box for other enquiries)
characters remaining
Aa