What if I receive a surface water drainage rebate?

Any rebates in relation to Southern Water’s wastewater charges will automatically transfer to your One Bill.

Surface water is rainwater which runs off roofs and paved areas and also includes water that drains to the public sewer from activities such as car washing. If the surface water from your property goes to a soakaway and none of it enters the public sewers, then you can claim a rebate.

If you think you qualify for a surface water drainage rebate, you should apply to Southern Water, using their helpful online rebate form: https://www.southernwater.co.uk/surface-water-rebate-form

If your rebate application is accepted, Southern Water will automatically notify South East Water, and we’ll make the adjustment to the charges on your One Bill.