What’s going to happen to my payment plan?

Once you receive your first One Bill, payments will be combined in a single payment plan that you will pay to South East Water.

Once you have your One Bill, all future payments should be made to South East Water, but please continue to make your payments to Southern Water until we have sent you your first One Bill.

If you pay South East Water by Direct Debit, we’ll take care of everything. We’ll confirm your new payment amounts and dates, and Southern Water will automatically cancel any Direct Debit arrangement with your bank - you won’t need to do anything.