Water supply enquiries

Frequently asked questions:

What should I do if I have no water?

What should I do if I have low pressure?

How can I locate my stoptap?

How can I find out about my water quality?

Do you supply my water?

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Call us:

Customer Helpline

0333 000 0002

Mon-Fri: 8am - 7pm Sat: 8am - 1pm

Out-of-hours emergencies

Call us if you have no cold water coming from your kitchen tap or
have spotted a burst main or serious leak

0333 000 0365

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Do it online:

Check if we supply your water

Report a leak

View current water supply interruptions

Check planned works in your area

Contact us:

Other ways of contacting us

Calls to 03 numbers are free as part of inclusive minutes and call packages. If you don’t have inclusive minutes or a call package, calls are charged at the standard geographic rate as 01 or 02 numbers and will vary by provider.

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Understanding your water bill

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