Report a leak

Spotted a leak? We'd like to know more.

Please fill in some details below, and don't forget to upload a photo if you can.

If you believe the leak is dangerous, or is causing damage, please call our 24-hour Leakline service on 0333 000 3330.

We really appreciate you taking the time to contact us. Thank you!

Report a leak

The information we collect from you is used by us to provide you with water services. This means we can use it to help detect and quantify water leakage; manage the water network; for billing, payment and debt collection purposes and helping us to fulfil our duty to encourage water efficiency. As a water company we may need to appoint other people to help us fulfil our functions and we may need to pass your information to them. Please be assured that we treat your information with the utmost security and you can go to our information policy to see how we use and protect your information:

Read our information policy