Reporting on our performance 2015/16

We want to give you as clear a picture as possible of our performance and how we spend the money we raise getting water to customers' taps, and our annual reports aim to do just that.

The reports below outline what we've been up to over the past 12 months including our financial results as part of our aim to become the water company people want to be supplied by and want to work for.

Performance, People & Planet 2015-2016


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Our Annual Report and Financial Statements
& Annual Performance Report


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For the first time, this year’s reports are accompanied by a report from our Customer Panel.

This is an independent group, whose role is to monitor our performance and provide challenge to other business-as-usual activities.

Download our Customer Panel Report for 2015-2016

Want to know how other water companies in England and Wales are performing? Take a look at Water UK's new interactive dashboard.

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