Long-term plans: Clear Water

Clear Water: Piecing together the bigger picture. Graphic showing running tap water in jigsaw effect.

Planning for water is a long-term business, which is why we set out the opportunities and challenges we face over the next 25 years.

Creating our plan helped us define our own straightforward purpose, to produce and deliver a reliable supply of high quality drinking water that customers consider is good value for money.

Achieving this can be complex as we seek to strike the right balance between meeting customers’ priorities – both in terms of service and affordable bills – and the impact on the natural environment, and wider communities.

Many thanks to those who took the time to comment on our future plans.

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Read Clear Water: Piecing together the bigger picture

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