It is vital we plan ahead over many years to ensure we can deliver a reliable supply of quality drinking water to our customers at a fair price in the future.
We have short and long term plans in place to secure your water services. These are agreed with our regulators following consultation with our customers and stakeholders.
They set out how we plan to maintain and improve our water main network and treatment works and secure water resources to meet the growing demand in the South East.
Our plans take into account the economy, the impact of housing growth and the effects of climate change, as well as new legislation to protect the quality of your tap water and the environment.
Consulting with our customers and stakeholders is vital to our planning and we take your views on board when shaping our future direction.
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