Our business

Our business matters to people and we never forget that.

South East Water is one of 21 regulated water supply companies in England and Wales, and we have 2.1 million people living in our supply area who depend on us to deliver safe, high quality drinking water 24 hours a day, 365 days a year.

We supply 880,000 properties with water from more than 250 boreholes and wells, six river intakes and six surface reservoirs.

Our business is built around the need to pump that water from the source, treat it to  very highest standards and distribute it to our customers through more than 14,000 kilometres of water mains – enough pipes to go 74 times around the M25.

We are relied upon to maintain water supply to 5,657km² of Kent, Sussex, Surrey, Berkshire and Hampshire.

In our area, Southern Water Services and Thames Water provide a separate service for the removal and treatment of wastewater.

South East Water Limited is owned by HDF (UK) Holdings Limited which is itself owned by two pension funds in Australia and Canada. These are: Utilities of Australia Pty Limited (UTA) and Caisse de dépôt et placement du Québec (CDPQ).

CDPQ is one of the largest institutional fund managers in Canada and North America, managing investments worth around £130 billion, and is a shareholder in more than 4,000 companies worldwide.

Established in 1994 and one of Australia’s first infrastructure investment funds UTA has approximately A$2 billion in funds under management with investments in Australia, the US, UK and Europe. UTA is managed by Hastings Funds Management Ltd.